Introduction

SMI Syndicate, operated by JETT Group Ltd, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [smi-syndicate.com] (“the Website”), and when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1 Personal Data
We may collect, store, and use the following types of personal data:

  • Identity Data: Name, username, and date of birth.
  • Contact Data: Email address, telephone number, postal address.
  • Profile Data: Interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our Website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

1.2 Technical Data
We may automatically collect technical data, including your IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform. We may also collect information about your visit, including the full URL clickstream to, through, and from our Website, page response times, download errors, length of visits to certain pages, and page interaction information.

1.3 Cookies
We use cookies to distinguish you from other users of our Website, to provide you with a good experience when you browse our site, and to improve our services. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookies Policy.

2. How We Use Your Information

2.1 To Provide and Manage Your Account
We use the personal data you provide to manage your account, process your subscription, and deliver the services you request.

2.2 To Communicate with You
We may use your contact information to send you important notices, such as changes to our terms, conditions, and policies, and to respond to your inquiries and support requests.

2.3 To Improve Our Services
We may use the information we collect to understand how our users interact with the Website and to improve our services, user experience, and the Website’s functionality.

2.4 Marketing and Advertising
We may use your information to provide you with information about our products, services, and offers that we believe may be of interest to you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

3. Sharing Your Information

3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and comply with the relevant data protection regulations.

3.2 Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity as part of that transaction.

4. Data Security

We use appropriate technical and organizational measures to safeguard your personal data and to protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot ensure or warrant the security of any information you transmit to us.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

6. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to request correction of any inaccurate or incomplete data we hold about you.
  • Erasure: The right to request the deletion of your personal data where there is no good reason for us to continue processing it.
  • Restriction: The right to request that we restrict the processing of your personal data.
  • Portability: The right to request the transfer of your personal data to you or to a third party.
  • Objection: The right to object to our processing of your personal data where we are relying on a legitimate interest (or those of a third party).
  • Withdraw Consent: The right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at the details provided below.

7. International Transfers

We do not routinely transfer your personal data outside the UK. However, if we do transfer your data to a third party or service provider in a country that does not have equivalent data protection laws to the UK, we will ensure that appropriate safeguards are in place to protect your personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

SMI Syndicate
A subsidiary of JETT Group Ltd
49 Station Road, Polegate, East Sussex, BN26 6EA
Email: team@smi-syndicate.co.uk

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